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Our warranty covers the parts and components of the following types of air conditioning systems:

✔ Ducted central electric split and package units

✔ Geothermal

✔ Wall air conditioners

✔ Mini-splits

During the Agreement Term, SHA will pay for the access, diagnosis, and replacement related to essential or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. An "essential or required upgrade" is a replacement improving manufacturer specification energy efficiency or system performance due to circumstances beyond the control of you or SHA (such as inability to obtain parts or equipment or government mandated system modifications).

We cover all the following parts of your air conditioning ductwork:

✔ Plenums

✔ Dampers

✔ Damper-only controls

✔ Leaks and/or breaks in the ductwork (sheet metal, duct board, and flex duct including the vapor barrier) from heating and/or air conditioning unit(s) including grills and registers.

We don't cover:

❌ Outside or underground piping, well pump, and well pump parts for geothermal and/or water source heat pumps.

❌ Window units

❌ Water towers

❌ Chillers

❌ Chiller components

❌ Water lines

❌ Legally mandated diagnostic testing when
replacing heating or cooling equipment.

Certain air conditioning systems have coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain instances, ductwork coverage may be covered to $1,000. For more complete details, please read the "Air Conditioning and Heating Note" in the sample contract.

Note

SHA will cover all freon R-410A. SHA will not cover R-22 Freon or R-22 Freon substitutes but will be provided at a 50% discount of retail price to the contract holder.

*Repair/Replacement costs are average U.S. costs

Our warranty covers the components and parts of the following types of heating systems:

✔ Forced air (gas, electric, oil)

✔ Geothermal

✔ Wall mounted heaters

✔ Floor furnaces

✔ Package units

✔ Floor furnaces

✔ Heat pumps

✔ Hot water or steam circulating heat

✔ Electric baseboard

✔ Room heaters

During the Agreement Term, SHA will pay for access, diagnosis, and replacement related to essential or required Heating and Air Conditioning system efficiency and other upgrades except: (1) costs associated with plenums and refrigerant line sets and (2) any other Heating and Air Conditioning-specific limitations and exclusions in your Agreement. A "essential or required upgrade" is a replacement improving manufacturer specification, energy efficiency or system performance due to circumstances beyond the control of you or SHA (such as inability to obtain parts/equipment or government mandated system modifications).

We cover the following parts of your heating ductwork:

✔ Plenums

✔ Dampers

✔ Damper-only controls

✔ Leaks or breaks in ductwork (sheet metal, duct board, and flex duct including vapor barrier) from heating and/or air conditioning unit(s) including grills and registers.

We don't cover:

❌ Outside or underground piping, well pump, or well pump parts for geothermal and/or water source heat pumps.

❌ Fuel storage tanks

❌ Portable units

❌ Fireplace grain, pellet, or wood heating units (even if it's the only source of heating)

❌ Legally mandated diagnostic testing when
replacing heating or cooling equipment.

Certain air conditioning systems have coverage limited to $1,500. This limitation only applies to the access, diagnosis, and repair or replacement of any geothermal and/or water source heat pumps, glycol, hot water, or steam circulating systems. In certain instances, ductwork coverage may be covered to $1,000. For more complete details, please read the "Air Conditioning and Heating Note" in the sample contract.

Note

SHA will cover all freon R-410A. SHA will not cover R-22 Freon or R-22 Freon substitutes but will be provided at a 50% discount of retail to the contract holder.

*Repair/Replacement costs are average U.S. costs

Our warranty covers the parts and components of your electrical system, including:

✔ Direct Current (D.C.) wiring

✔ Lighting fixtures

✔ Built-in exhaust/vent/attic fans

We don't cover:

❌ Audio/Video/Computer/Intercom/Alarm or Security Wiring or Cable

❌ Telephone wiring

❌ Face plates

❌ Circuit overload

Covered:

✔ We cover all parts and components of your doorbell system, unless the doorbell is part of an intercom system.

We don't cover:

❌ N/A

Covered:

✔ We cover battery-operated and hard-wired smoke detectors.

We don't cover:

❌ N/A

Covered:

✔ Our warranties cover parts and components of ceiling fans.

We don't cover:

❌ N/A

Our warranty covers components and parts of the following types of your home's plumbing:

✔ Water, drain, gas, waste or vent line leaks and breaks

✔ Toilets and related mechanisms

✔ Toilet wax ring seals

✔ Faucets

✔ Shower heads

✔ Shower arms

✔ Valves for shower, tub and diverter

✔ Angle stops

✔ Risers and gate valves (we use similar finishes and styles when a replacement is necessary)

✔ Hose bibs

✔ Basket strainers

✔ Permanently installed sump pumps (ground water only)

✔ Built-in bathtub whirlpool motor, pump, and air switch assemblies

✔ Pressure regulators

✔ Expansion tanks

✔ Sewage ejector pump (septic system sewage ejector pumps are not covered unless you purchase certain optional coverage.)

✔ Clearing sink, bathtub, shower, and toilet stoppages

✔ Clearing mainline drain and sewer stoppages through an accessible cleanout up to 100 feet from an access point

✔ Clearing lateral drain line stoppages up to 100 feet from an access point including accessible cleanout, p-trap, drain or overflow access points

We don't cover:

❌ Stoppages caused by collapsed, damaged or broken drain, vent or sewer lines outside your home's main foundation

❌ When your lines are broken, infiltrated or stopped by roots or foreign objects - even if they're within your home's main foundation

❌ Bathtubs

❌ Sinks

❌ Showers

❌ Shower enclosures and base pans

❌ Toilet lids and seats

❌ Jets

❌ Caulking or grouting

❌ Septic tanks

❌ Water filtration/purification system

❌ Holding or storage tanks

❌ Saunas or steam rooms

❌ Costs needed to locate or access cleanouts that can't be found or are inaccessible, or to install cleanouts

❌ Access through roof vents

Note

If your covered repairs requires access to your plumbing, we' will provide access, but only through unobstructed walls, ceilings or floors, and then we will return your access openings to a rough finish. If your plumbing can only be accessed through a concrete floor, wall or ceiling, we'll pay up to $1,000 (per contract term) for access, diagnosis, repair, or replacement of such plumbing, including returning access openings to a rough finish. You will be responsible for paying any costs beyond $1,000.

Covered:

✔ We cover repairs or replacement of components and parts of water heaters, including tankless water heaters and circulating pumps that malfunction due to certain causes, such as, normal wear and tear.

We don't cover:

❌ Auxiliary holding or storage tanks

❌ Noise

❌ Fuel storage tanks and energy conservation units

Covered:

✔ We cover all components and parts of garbage disposals.

We don't cover:

❌ N/A

Covered:

✔ We cover all components and parts of hot/cold water dispensers.

We don't cover:

❌ N/A

Covered:

✔ We cover the repair or replacement of components and parts of your central vacuum that malfunction due to certain causes, such as normal wear and tear.

We don't cover:

❌ Removable hoses and accessories

❌ The cost of accessing and closing floors, walls and ceilings when locating or repairing a malfunction

Covered:

✔ Our warranties cover the repair or replacement of parts and components of refrigerators that malfunction due to certain causes, such as normal wear and tear.

Not covered:

❌ Free standing freezers

❌ Multi-media centers

❌ Wine chillers

SHA will pay up to $3,000 per covered item malfunction for access, diagnosis, and repair or replacement of any covered appliance.

Covered:

✔ We cover all parts and components of ranges, ovens and cooktops.

Not covered:

❌ N/A

Covered:

✔ We cover all components and parts of clothes washers.

Not covered:

❌ N/A

Covered:

✔ We cover all components and parts of clothes dryers.

Not covered:

❌ N/A

Covered:

✔ We cover all components and parts of dishwashers.

Not covered:

❌ N/A

Covered:

✔ We cover all parts and components of built-in microwave ovens.

Not covered:

❌ N/A

Covered:

✔ We cover all parts and components of trash compactors.

Not covered:

❌ N/A

Covered:

✔ We cover all parts and components of free standing ice makers.

Not covered:

❌ N/A

Covered:

✔ We cover all parts and components of garage door openers, except:

Not covered:

❌ Garage doors

❌ Garage door track assemblies