There are many components and parts of ovens and cooktop ranges that can malfunction. The majority of these are covered with a "Systems Plan" or "Combo Plan" with SmartHome Assurance. When these appliances fail, you can call SHA and they will connect you to a qualified, professional service contractor to diagnose your malfunctioning Cooktop or Oven. You will pay a Trade Service Call Fee for the visit and the service contractor will identify a viable solution to your problem. While additional fees could apply, depending on the solution, you might not pay anything other than the Trade Service Call Fee, a cost that is outlined in your contract.